If you receive the error message ‘Session Expired’ while playing some of the games on site, this means you have experienced a connection error.

To resolve this, we advise clearing your computer's temporary internet files and cookies and restarting your browser. Instructions on how to do this for common browsers can be found here or by contacting our Support Team.

Please be assured that ‘Session Expired’ is simply a connection error between your computer and our systems used for these games.  If the error occurred partway through a game, your game will either be waiting for you to complete when you can next reload it, or your wager will have been refunded.

You can check the outcome of your recent games by clicking Menu > Wallet > Gaming History.

If you require any further assistance, please feel free to contact our Support Team by using the Live Chat facility on the right of this page or via email at support@ri.ballybet.com.