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Articles in this section
- Geolocation Troubleshooting: How to Fix Common Issues
- What is Geocomply/ Geolocation?
- Why do I need to be Geolocated?
- I'm in state but it's showing I'm outside the border. What can I do?
- Why do I need to download the plugin again?
- Can I play for real money outside of Rhode Island?
- Can I access my account outside of Rhode Island?
- What happens if I leave Rhode Island in the middle of a game session?
- Google Maps Troubleshooting
What is Geocomply/ Geolocation?
Bally Bet Sportsbook & Casino is only regulated for use in select states.
To ensure our players are located in a regulated state, we employ the services of Geocomply. Each time you attempt to place a new wager on a game, your device will undergo a location check using GeoComply.
- On mobile, the software will use your Wi-Fi and Location Services to pinpoint your location.
- On desktop, you will need to download the Geolocation plugin.
Failure to pass a geolocation check will result in you being unable to wager until you are once again located within the regulated state.
If you are inside of the state but are near the border of a neighboring state, it is possible to get a false failure. If this happens, please click here.